Contact Us
Whether you have a question about one of our reviews, a correction to flag, or a general enquiry about how this site works, this page explains how to reach the team at Sweepstakes Casinos and what happens after you do.
How to Reach Us
The fastest way to get in touch is by email. Send your message to [email protected] and we will aim to respond within two business days. Please include as much detail as you can — the page or platform your question relates to, and a clear description of the issue — so we can reply meaningfully rather than asking follow-up questions.
What We Can Help With
We are an independent comparison and review site. We research, review and compare sweepstakes casino platforms so that readers can make better-informed decisions. Here is a guide to the kinds of messages we can and cannot help with:
| Type of enquiry | Can we help? |
|---|---|
| Factual correction on a review or page | Yes — please send the detail and we will investigate |
| Question about how sweepstakes casinos work | Yes — check our site content first; email if it is not covered |
| Partnership, editorial or advertising enquiry | Yes — we welcome relevant introductions |
| Account issues with a specific platform | No — contact that platform's own support team directly |
| Redemption, payment or bonus disputes | No — these must go to the operator concerned |
| Legal advice about sweepstakes laws in your state | No — we do not provide legal advice |
If your question is about a specific sweepstakes casino platform — an account balance, a delayed redemption, a bonus that did not credit — please go directly to that platform. We are not affiliated with their customer service teams and cannot intervene on your behalf.
About This Site
Sweepstakes Casinos is an independent comparison site focused on sweepstakes casinos and social casino platforms available in the United States. We research platforms, publish reviews, and help readers understand how the sweepstakes model works — including how dual-currency systems operate, what prize redemption involves, and how availability varies from state to state.
We do not operate any gaming platform, and we do not process payments, hold user accounts or handle Sweepstakes Coins on behalf of any operator. Our role is editorial: reviewing, comparing and explaining.
To understand how we assess and rank the platforms listed on this site, visit our About Us page. For our full policies on how the site is run, see the Terms and Conditions.
Affiliate Disclosure
Some links on this site are affiliate links. If you follow one and sign up with a platform, Sweepstakes Casinos may receive a commission. That arrangement has no bearing on editorial ratings or rankings — commercial relationships do not buy position on this site. Our reviews reflect independent research and assessment only.
Responsible Play
Sweepstakes casinos use a promotional model rather than traditional real-money wagering, but casino-style games involve chance and some players find them difficult to manage. If you have concerns about your own play, or someone else's, our Responsible Gambling page lists resources that can help. You can also email us if you feel content on this site should be reviewed with responsible play in mind.
Response Times and What to Expect
- We aim to acknowledge all emails within two business days.
- Factual corrections are reviewed against our sources before any change is made — we will let you know the outcome.
- Partnership enquiries receive a reply if they are relevant to this site's focus; we do not respond to every unsolicited outreach.
- We do not offer telephone support.
Thank you for taking the time to reach out. Whether you are flagging something we got wrong or asking how the sweepstakes casino model works in your state, we value hearing from readers — it helps us keep the information here accurate and genuinely useful.